Frequently Asked Questions
Everything you need to know about your journey to holistic wellness.
How long does it take to see results with Traya products?
Since we focus on root-cause healing, most customers begin to see visible improvements within 3 to 5 months of consistent use as per the prescribed regimen.
What are the available payment methods?
We accept all major credit and debit cards, UPI, net banking, and offer Cash on Delivery (COD) services for most pin codes across India.
How can I track my order status?
Once your order is dispatched, you will receive a tracking link via SMS and email. You can also track it directly through the 'My Orders' section on our website.
Can I return a product if I am not satisfied?
We offer a 7-day return policy for unopened and sealed products. Due to the personal nature of our health kits, we cannot accept returns for products that have been opened or used.
Are your products safe for long-term use?
Yes, our products are formulated using a blend of Ayurveda, Dermatology, and Nutrition. They are clinical-grade, toxin-free, and designed for safe, long-term health management.
Do you offer international shipping?
Currently, we only ship within India. We are working hard to bring our holistic health solutions to international customers in the near future.